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  • Lynda Gratton: Pay, talent management and leadership must 'fundamentally change' in the workplace of the future
Lynda Gratton: Pay, talent management and leadership must 'fundamentally change' in the workplace of the future

Lynda Gratton: Pay, talent management and leadership must 'fundamentally change' in the workplace of the future

David Woods, 29 January 2010

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1 comment on this article.

London Business School's professor of management practice Lynda Gratton, has claimed remuneration is one of the most important issues in the future of work, but is still something business leaders are not fully engaged in.

 

Addressing business leaders this week at The Future of Work presentation, Gratton said:  "Two of the trickiest issues related to the future of work are remuneration and performance measurement. Interestingly, the topic of pay is the one that our research consortium members haven't engaged in so far - and yet it is absolutely critical.

"The questions to ask are why is there such a huge discrepancy between what companies think they need to pay their top leaders, and if a collaborative, team-based approach will prevail in the future, do we need to pay our top leaders so much?"

 
She added: "Talent management needs to completely change its way of building top leaders. The role of Top leaders will fundamentally change. In the future they will need to learn how to ignite communities of people. The company will no longer be the hub of loyalty and affiliation - instead value will come from various communities and ecosystems , and engaging such communities requires very different skills from today's leader.
 
Gratton also said: "Networks will become increasingly crucial at all levels of business, and one of the benefits for top leaders is that their networks can act as a steadying force to help them avoid the excesses and fundamental errors of judgement that the world has witnessed in recent years. In fact, the CEO will be less of a pivotal figure in the organisation, particularly as in recent years many CEO's stay less than three years and hence have not  ensured continuity. Continuity is crucial in these turbulent times and will come from the workings of the whole executive team. This becomes ever more important as the future's fragmented workforce will need continuity vision to keep them ignited and energised.

"We'll also see a speedy move towards full transparency. Increasingly technological advances will reveal information which is today considered sensitive.  There will be no place for leaders to hide, so their authenticity and capacity to be  themselves will be crucial. This demand for authenticity is new, and our top leaders will need coaching to learn to be comfortable with being themselves."


The Future of Work has brought together 200 executives from some of the most important corporations and organisations around the world. These include: Nokia, BT Global Services, NHS, Save the Children, World Vision International, Thomson Reuters, Colt, Novo Nordisk, Ferrero, Mahindra & Mahindra, Nomura, RBS,  ABSA, Novartis, Unilever, Randstad , SAP, Thoughtworks, Singaporean Ministry of Manpower, ARM and Tata Consulting Group.
 
The research consortium is analysing how we can craft the future of work to ensure it is an appealing one.

The research consortium is the first to use a methodology of co-creation that brings together academia and practice around an online community portal.


Running for six months, the consortium is based on a sophisticated online platform designed to build collaboration and debate across the span of time zones and countries.

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Jon Ingham - 29 January 2010

The problem is going to be that reducing executive - or any other - pay significantly is likely to be all but impossible. We've seen very little progress on new reward frameworks in the banks for example, despite a fiercely burning platform to change here.

Most other businesses are going to struggle even to make a case - particularly as the benefits of collaboration are do intangible.

Yes, some strong, progressive leaders will force it through - John Chambers' / Cisco's collaboration framework is a good example of how an organisation can introduce sweeping changes to enable collaboration \(although Chambers' own bonus for missing performance targets is a less positive part of the example).

But most large organisations are going to find it difficult to change. So it might be down to smaller organisations and new start-ups, plus a handful of more established bigger players like Cisco and Whole Foods, to lead this change?

Jon Ingham

Social Advantage

http://blog.social-advantage.com

 

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